Question 1

When should I replace my locks?

Accepted Answer

You should replace locks when moving into a new property, after losing keys, following a break-in, if locks are worn or damaged, or to upgrade security for insurance purposes. British Standard BS3621 locks are often required by insurers.

Question 2

What are anti-snap locks?

Accepted Answer

Anti-snap locks are euro cylinders designed to break safely if someone tries to snap them during a break-in attempt. The outer section breaks away but the locking mechanism remains secure, preventing entry.

Question 3

Do I need British Standard locks?

Accepted Answer

Many home insurance policies require British Standard BS3621 locks on final exit doors. These locks meet rigorous security standards and are tested against common attack methods.

Question 4

Can you replace locks on the same day?

Accepted Answer

Yes, we carry a wide range of locks in our vans and can usually complete replacements on the same visit. For specialist or high-security locks, we may need to order parts.

Question 5

How many keys come with a new cylinder?

Accepted Answer

Standard fittings include three keys per cylinder. We can cut additional copies on the spot from £5 each. For master-key systems we set up coded suites with as many keys as you need.

Question 6

What is TS007 3-star and do I need it?

Accepted Answer

TS007 is the British Kitemark standard for euro cylinders, with 1, 2 or 3 stars. 3-star cylinders pass independent attack-testing for snapping, picking, drilling, and bumping. Most insurers now expect 3-star on UPVC and composite doors.

Question 7

Will new locks affect my house insurance premium?

Accepted Answer

Often yes — many insurers offer a discount for documented BS3621 + TS007 3-star upgrades. We provide a written security upgrade certificate suitable for your insurer at no extra cost.

Question 8

Can you keep all my doors on a single key?

Accepted Answer

Yes, we can supply 'keyed alike' cylinders so one key opens every external door. We can also set up master suites where the front door key opens everything but back-door keys are restricted. Both add minimal cost over standard cylinders.

Question 9

Which areas of Sheffield do you cover?

Accepted Answer

We cover Sheffield and the surrounding area including Sheffield City Centre, Crookes, Walkley, Ecclesall, Hillsborough, with a 30-minute target response time across the city. If you're in or near Sheffield, we can usually reach you within that window.

Question 10

What are your locksmith prices in Sheffield?

Accepted Answer

Daytime non-destructive lockouts start from £49, after-hours lockouts £85-120, lock changes from £85, BS3621 mortice locks fitted from £150, and UPVC repairs £85-150. Fixed prices, no call-out fee, agreed on the phone before we leave.

Lock Change & Replacement in Sheffield